Installation and Integration
Telconet carries out the installation of every sold product/solution and, if necessary, the integration process with its in-house expert technical staff. With project management teams established to handle the post-sales installation and integration process, Telconet ensures uninterrupted service, aiming primarily to achieve customer satisfaction.
Periodic Maintenance and Support
Telconet provides on-site or remote maintenance and support services for the products and solutions it sells, even after the warranty periods. Within the scope of maintenance agreements, periodic maintenance services are offered to prevent potential issues that may cause malfunctions, ensuring performance is maintained and business continuity is preserved.
Consulting and Project
Telconet provides consulting and project services during companies' planning processes, including the identification of technological infrastructure and IT requirements, defining solutions in accordance with expectations and needs, and determining the implementation and deployment processes of these solutions with their hardware and software components.
Software Development
Where the products and solutions in its portfolio are insufficient to meet customer needs, Telconet aims to address these requirements by developing middleware with its experienced in-house software team. It provides added value to its customers through products developed in the areas of IVR, CTI, Call Center, SIP, and CRM.
Managed Services
With over 20 years of expertise, Telconet develops solutions tailored to the needs of organizations through its managed services. It offers the opportunity to access the necessary resources and infrastructure without bearing the initial investment costs. By taking responsibility for infrastructure management and operations, Telconet enables its clients to focus on their core business activities.
Professional Services
Telconet, through its professional services in telecommunications and IT, delivers solutions where various technologies are integrated into end-to-end services. These solutions enhance organizational performance by accelerating business processes with the provided service quality, while simultaneously significantly reducing operational costs for its clients.